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CUSTOMER SUPPORT

Call Us: +971 6 530 7775

Faqs

Q. What Information Is, Or May Be, Collected From You?

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from “cookies,” sent to your browser from a

. web server cookie stored on your hard drive

. an IP address, assigned to the computer which you use

. the domain server through which you access our service

. the type of computer you’re using

. the type of web browser you’re using

We may collect the following personally identifiable information about you:

. name including first and last name

. alternate email address

. mobile phone number and contact details

. ZIP/Postal code

. demographic profile (like your age, gender, occupation, education, address and durables

owned);

. preferences and interests (such as news, sports, travel and so on);

. financial information (like account or credit card numbers); and

. Opinion of features on our websites.

We may also collect the following information:

. about the pages on our site you visit/access

. the links you click on our site

. the number of times you access the page

You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

Q. WHAT SECURITY PROCEDURES ARE IN PLACE TO PROTECT INFORMATION

FROM LOSS, MISUSE OR ALTERATION?

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you. Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Q. HOW CAN YOU CORRECT INACCURACIES IN THE INFORMATION?

To correct or update any information you have provided, our sites allow you to do it online. In the event of loss of access details you can contact our Customer Support Executive and they will assist you on the same.